UX Case Study  /  2017 – 2019

Cereal
& Such

How a 6×9 shed in Los Angeles became a nationwide cereal brand — and what behavioral observation, stealth testing, and community design had to do with it.

Role
Founder / Designer / Researcher
Timeline
2017 — 2019
Location
Los Angeles, CA
Outcome
Nationwide Retail Distribution
Cereal & Such at Nike
Cereal & Such × Nike — 2018
Original bar sketch, Jan 28 2017

A workspace.
An accident.
A sensation.

In January 2017, I sketched an idea on paper — a 6×9 shed with cereal dispensers, a serving window, a circular rug. I wanted a place to work and entertain friends without them feeling bored. There was no business plan. There was no pitch deck.

Eater LA
changed everything.

"Most only explore if there's a clear and widely known benefit. I let curiosity lead — and stumbled onto new territory."

Within weeks of opening, Eater LA covered it. I hadn't planned for that. What I built for myself suddenly became something for everyone. Because I went somewhere others weren't willing to go, I somehow produced a completely unique response.

The intersections between two people who would never interact — now connecting over a bowl of cereal — that was the magic. I loved cereal growing up. I wanted to create a world where I could connect with others who did too, and experience that sense of nostalgia together. It became something far larger than that.

Eater LA feature Podcast with Joe Manganiello

Selling someone
else's cereal
wasn't enough.

As the bar grew — partnerships with Nike, Footaction, Beats By Dre, Michelle Obama's When We All Vote foundation — something became clear to me. The identity, the culture, the community was entirely Cereal & Such. But at my core, I was a wholesaler. I was essentially selling someone else's business.

I wanted to fully own every aspect of what I was building, not just the identity and branding, but the cereal itself. I knew the audience. I understood the palate. And I knew that while things were going well, I had to move before the public became fixated on the bar as a fixture. It was still a living, breathing thing. And there was more to accomplish.

Spring 2017
The bar opens. Eater covers it.
I opened the bar and it became a community magnet. People I never expected showed up. Some balked at the idea. Some said they'd always wanted to do something like this. But everyone ate cereal.
2017 – 2018
Brand partnerships scale the reach.
Nike, Footaction, Beats By Dre, Michelle Obama's foundation. The bar became a cultural platform. The cereal was still someone else's.
Late 2018
The pivot is planned.
I shuttered the original bar, opened a new office and gallery space, and began developing our own cereal. I knew I had to strike with something big while the moment was right.
Nike x Cereal & Such Footaction event Footaction crowd

What people
ordered — not
what they said.

At the bar I had six cereal containers, each a different flavor — chocolate, peanut butter, marshmallow, cinnamon, and a random flavor based on the season. I watched without asking. Almost every order skewed toward chocolate or cinnamon. That told me everything I needed to know.

I knew that if I asked people directly, they'd skew toward telling me what they thought I wanted to hear — they knew me from the Eater article and they knew the brand. So I didn't ask. I just observed. That instinct turned out to be the most important research decision I made.

"I knew if I asked, they'd tell me what they thought I wanted to hear. So I just watched what they chose."
Method 01
Passive Behavioral Observation
I tracked what people ordered across 6 dispensers without ever asking their opinion. Removing myself from the data collection meant the results reflected real preference — not social pressure.
Method 02
Stealth Taste Testing
For the bar's one-year anniversary, I introduced our cereal prototype among the established brands without announcing it. I watched where the orders landed. The feedback was never outright — I needed it that way.
Insight
The Vegan Hypothesis
I knew Los Angeles was a finicky city. Folks had various diet preferences — some for health, mostly because it was trendy. I figured if I made a vegan cereal that actually tasted good, I wouldn't even have to market it as vegan. If people ate it and enjoyed it, then found out it was vegan — I'd have something unique.
Cereal tasting Cereal tasting crowd

Three boxes on a wall.
One sticker each.

I made mockups of three different cereal box designs and mounted them in my gallery. I asked people passing through to place a sticker on the box they liked most. I already knew which box I was going to select — but it was great insight to see why people preferred what they preferred, and it kept them engaged as I prepared to launch something significant.

This is preference testing. I ran it not because I was uncertain, but because real signal is always worth having — and because it made the community part of something they didn't yet fully know was coming.

Package Option A
Option A
Package Option B — Selected
Option B — Selected
Package Option C
Option C
Participant voting Gallery event New office and gallery
Cereal & Such debut, Fall 2019

Fall 2019.
Nationwide.

Two years from a sketch on paper to retail shelves across the country — alongside a compilation album I put together with myself and numerous other artists, bringing two worlds together naturally.

2yr Shed to Shelves
6+ Major Brand Partnerships
Top Retailer: Package-Free Store

The product
spoke for itself.

"The biggest validation came from a store that stripped the packaging away entirely. The cereal stood on its own. That was the point all along."

The cereal launched in Fall 2019 alongside Cereal Sounds — a compilation album I put together with numerous other artists who were connected in some way to me and the cereal. Using my musical vehicle to bring two worlds together was something I always wanted to do. It was very natural.

Ironically, our biggest wholesaler turned out to be a package-free store. A store that promotes product quality over packaging and sells purely on taste. That validated everything. It's not the packaging or any outside influence — the cereal is actually good. That was the point from the beginning.

Cereal & Such in store Cereal Sounds album

What this taught
about design.

I never called this a UX project while I was doing it. But every decision I made — watching what people ordered instead of asking, testing packaging on a gallery wall, building the community's investment before announcing the launch — reflects how I naturally approach problems. It turns out that's what good product thinking looks like.

I am an artist driven by insatiable curiosity. I go where others are unlikely to want to go. And what I've learned is that following your own interest, coupled with a drive and keen observation, can lead to unimaginable heights. My journey here speaks to that.

Takeaway 01
Behavior over self-report
What people do is more honest than what they say. I learned early that asking someone close to you what they think will almost always give you a skewed answer. Watch the behavior instead.
Takeaway 02
Community as participant
I kept people inside the process — through the packaging test, through word of mouth about an upcoming cereal, through events. By the time we launched, the audience was already there. I hadn't manufactured that. I'd cultivated it.
Takeaway 03
Design the reveal
I didn't announce that the cereal was vegan. I let people eat it, enjoy it, and find out for themselves. The discovery was part of the design. That's a more powerful experience than any marketing claim.